12-Month Warranty Policy
All of the products purchased from this site (www.okplife.com) will be covered by our "12-Month Warranty Policy":
The original product deemed defective, in OKP’s sole discretion, will be repaired or replaced up to 12 months from the original purchase date.
This warranty does not cover:
• Physical damage to the product;
• Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
• Consumable and Accessory Items that expired in accordance with a rated life; and,• Problems arising from other than defects in materials or workmanship.
• Products and/or product parts that are subject to wear and tear, including the side brush, HEPA with sponge, magnetic strip, cleaning brush, etc.